2550346 - Unable to add Alternate Job code

SAP Knowledge Base Article - Public

2550346 - Unable to add Alternate Job code

Symptom

When adding an Alternate Job Code to a user within the LMS application User Related section, the below error is received:

Validation Error
You must correct the following error(s) before proceeding:

  • The job code ID is invalid.

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  • Scenario 1: Attempt to add an alternate job code to a user that already has the assigned job code

OR

  • Scenario 2: Attempt to Add an ID within the search field that does not exactly match a valid alternate job code ID

Cause

  • For the first scenario, this is a validation error as by design to inform that the user already is assigned the job code.
  • For the second scenario, the search defaults to a 'Starts With' operator not an 'Any' and the typed ID does not match any current valid alternate job code ID.

Resolution

  • Ensure the alternate job code ID was not already assigned to the user and that it was typed correctly or use fewer characters in the search.
  • Alternatively, use the "Find from list" option to select multiple and valid alternate job code IDs.

Keywords

SF LMS shown received displayed obtain obtained receive get jobcode , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS-ADM , Admin Tools , Problem

Product

SAP SuccessFactors Learning all versions