SAP Knowledge Base Article - Public

2549796 - Mentoring not Available in the Instance

Symptom

Mentoring option was enabled from provisioning but the feature is not available in the instance under Development or in RBP to assign permissions.

Environment

 SuccessFactors Mentoring.

Cause

This is because required option for mentoring "Attachment Manager" is not enabled.

Resolution

Check "Enable the Attachment Manager" option in provisioning.

NOTE: As a customer you do not have access to provisioning so please create a support incident for the option to be enabled.

Keywords

Mentoring not available. , KBA , LOD-SF-MEN-PER , Permissions, RBP, Roles , Problem

Product

SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708 ; SAP SuccessFactors HCM Core 1711