- "Error [Server]: Fatal Runtime Exception occured; MsgClass:" error message appears in SAP Analytics Cloud (formerly known as SAP BusinessObjects Cloud / BOC) when creating a model based on S/4HANA connection.
- Below error shows up when opening a previously model created from S/4HANA connection:
"Firefly Error: Error [Server]: Fatal Runtime Exception occured; MsgClass: Error [Server]: Fatal Runtime Exception occured; MsgClass: Error [Server]: (#800) You do not have the authorization for component <QUERYNAME>; MsgClass: BRAIN Warning [Server]: (#800) BRAIN(800): You do not have the authorization for component <QUERYNAME>; MsgClass:"
- GetResponse call returns 200 in Chrome Dev Tool but the Preview or Response tab contain the error message
- SAP Analytics Cloud 2017
- Live Data Connection to S/4HANA
Reproducing the Issue
- After logging into SAP Analytics Cloud, go to Modeler.
- Create a new model by using a successfully created S/4HANA Connection OR try to open a previously created model (based on S/4HANA connection)
- Error message shows up in the Modeler after choosing an S/4 query or right after trying to open a previously created model.
The S/4HANA user does not have authorization to consume data from the specific S/4HANA query.
Grant authorization to the user in order access the query successfully from SAP Analytics Cloud.
- Help resources and free SAP Analytics Cloud content
- Help portal
- SAP Community (Questions & Answers / Direct Link to ask question / Blogs)
- SAP Community WIKI
- Improvement requests (on the SAP Customer Influence portal)
- Video tutorials
- Videos by topic areas: (Overview, Models and Connections, Stories, SAP Digital Boardroom, Planning, Collaboration, Administration)
- Training events
- Past event recordings
- New user handbook
- How to connect to on-premise data
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud
- Introducing SAP BusinessObjects Cloud: BI and Planning (SAP Press book)
Your feedback is important to help us improve our knowledge base.
Please rate how useful you found this article by using the star rating feature at the beginning of this article.
EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, S4hana, S4, S/4, HANA, live, path, reverse proxy, direct , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem