SAP Knowledge Base Article - Public

2549768 - "Error [Server]: Fatal Runtime Exception occured" appears when creating a model in SAP Analytics Cloud based on Live Data Connection to S/4HANA

Symptom

  • "Error [Server]: Fatal Runtime Exception occured; MsgClass:" error message appears in SAP Analytics Cloud (formerly known as SAP BusinessObjects Cloud / BOC) when creating a model based on S/4HANA connection.

ErrorModeler.jpg

  • Below error shows up when opening a previously model created from S/4HANA connection:
    "Firefly Error: Error [Server]: Fatal Runtime Exception occured; MsgClass: Error [Server]: Fatal Runtime Exception occured; MsgClass: Error [Server]: (#800) You do not have the authorization for component <QUERYNAME>; MsgClass: BRAIN Warning [Server]: (#800) BRAIN(800): You do not have the authorization for component <QUERYNAME>; MsgClass:"

ErrorPopUp.jpg

  • GetResponse call returns 200 in Chrome Dev Tool but the Preview or Response tab contain the error message

ErrorChromeDev.jpg

Environment

  • SAP Analytics Cloud 2017
  • Live Data Connection to S/4HANA

Reproducing the Issue

  1. After logging into SAP Analytics Cloud, go to Modeler.
  2. Create a new model by using a successfully created S/4HANA Connection OR try to open a previously created model (based on S/4HANA connection)
  3. Error message shows up in the Modeler after choosing an S/4 query or right after trying to open a previously created model.

Cause

The S/4HANA user does not have authorization to consume data from the specific S/4HANA query.

Resolution

Grant authorization to the user in order access the query successfully from SAP Analytics Cloud.

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, S4hana, S4, S/4, HANA, live, path, reverse proxy, direct , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0