SAP Knowledge Base Article - Public

2549419 - Incident Reporting in HTML5 and Fiori

Symptom

You want to know how to report and track incidents HTML5 and Fiori clients.

Resolution

In HTML5 client,

  1. Click on Help Center.
  2. You have an option either to report an incident / track my incidents as below.

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In Fiori client,

  1. Click on drop-down which shows your user name (towards right corner).
  2. Then click on Report an incident.

If you want to track,

  • Click on profile.
  • Incidents tab.

Note: But this wont open incident details. You can use HTML5 client to view incident details.

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP Hybris Cloud for Customer 1708