SAP Knowledge Base Article - Public

2549067 - Error message when inactivating an Item which is a part of a Program

Symptom

Admin experiences "The item is in use by program(s)" error message when inactivating an Item which is a part of a Program

 

ErrorMessage.png

Environment

SAP SUCCESSFACTORS LEARNING (LMS)

Reproducing the Issue

  1. Create an Item
  2. Create a Program
  3. Add an Item to a program
  4. Inactivate the Item

Cause

This is expected behavior

Resolution

When an Item is a part of a program or in use in any of the "In Progress" user program, you cannot inactivate that Item. The system throws this error - The item is in use by program(s).

Keywords

Program, Item, The item is in use by program(s) , KBA , LOD-SF-LMS-ITE , LMS Items , Problem

Product

SAP SuccessFactors Learning all versions