SAP Knowledge Base Article - Public

2548979 - Search by item ID return "No results match your search." in a Locale

Symptom

When searching by an item in the catalog using the Item ID, it returns "No results match your search." although item has a title in the current language for the catalog search. If changing the language for another one configured to the item and searching by the Item ID again, the item is shown.

Environment

SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Look for the item in the Catalog using the Item ID, it will show "No results match your search."
  2. Change the language for the search in the Catalog for another one configured for this item
  3. Search again for the Item ID of this particular item, the item will appear

Resolution

  1. The Admin has to access the Item via the Admin side then:
  2. Cut the Item's title in the language that is not showing the item in the catalog
  3. Save
  4. Readd the title to the item in the respective language
  5. Save again

See Also

2191486 - Catalog Search User Primary & Secondary Language select - LMS

Keywords

Not in the Catalog, Doesn't show in Catalog, Language, Show in Catalog, Admin side, Remove and add title , KBA , LOD-SF-LMS-CAT , LMS Catalog , Problem

Product

SAP SuccessFactors Learning all versions