2548867 - "Could not open app." error on homepage

SAP Knowledge Base Article - Public

2548867 - "Could not open app." error on homepage

Symptom

  • "Could not open app. Try again later." error received at first login
  • The message is only given when first logging in. Moving to and from the home page - i.e. into the Recruiting module and back - does not trigger the message again.

Could not open app.png

Environment

BizX Platform

Reproducing the Issue

  1. PP3 is enabled
  2. Login to instance
  3. Error received on the home page

Cause

Resolution

  • remove the "#/login" part of the URL

Keywords

Home page, homepage, login, error, PP3 , KBA , LOD-SF-PLT-HOM , Home Page , Problem

Product

SAP SuccessFactors HCM Suite all versions