2548749 - Error: Unable to initiating onboarding process

SAP Knowledge Base Article - Public

2548749 - Error: Unable to initiating onboarding process

Symptom

Recruiter encounters an error when try to initiate onboarding.

Lancaster_12017-10-13_15-53-10.png

Environment

SAP SuccessFactors - Recruiting Management

SAP SuccessFactors - Onboarding

Reproducing the Issue

  1. Go to Status Ready to Hire
  2. Select a candidate
  3. Take Action - Initiate Onboarding
  4. Error pop ups: Unable to initiate onboarding process. [ErrorCode - 206; ErrorMessage - Start date is invalid]

Cause

Issue with Start Date format or it is offset (Negative Number)

Resolution

To resolve the issue you need to find the start date first.

Check Setup Onbording Integration tool to find where the Start Date comes from. In this case the Offer Letter

SetupONBTool.png

Run a report on Last Offer Details

Lancaster_Report.png

Fix the issue with Start Date and the issue is resolved.

Keywords

Start Date, Cannot Initiate Onboarding, Error, , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions ; SAP SuccessFactors Recruiting 1608