Business Partner Replication from ERP to C4C fails in C4C with below error message
"ID mapping for external value XYZ of ERP Customer Number missing"
Reproducing the Issue
- Replicate Business Partner ABC from ERP to C4C the Partner Function as XYZ(where ABC is Business Partner ID and XYZ is the Partner function ID)
- Go to the Administrator work center.
- Go to the Web Service Message Monitoring view.
- Here, there are BusinessPartnerReplicationIn message fails with error "ID mapping for external value XYZ of ERP Customer Number missing"
- Now go to the Administrator workcenter.
- Choose the Edit ID Mapping for Integration link
- Check for ID mapping for Business Partner XYZ and it will be missing.
Partner Function XYZ coming in the incoming payload for Business Partner ID ABC does not exist in C4C
Hence no ID mapping is found for Business Partner XYZ in C4C
Business Partner XYZ should be replicated from ERP to C4C before Business Partner ABC is replicated to C4C
KBA , LOD-CRM-EMP , Employee , How To