2548394 - Alternate Supervisor unable to see his employee's "To-Do List" under "My Employees" Dashboard

SAP Knowledge Base Article - Public

2548394 - Alternate Supervisor unable to see his employee's "To-Do List" under "My Employees" Dashboard

Symptom

As a Supervisor, standard LMS feature in "My Employees" tab, when your direct team member has some actions i.e. overdue items to do - you will be able to see them in the "Dashboard"

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However, if you are an alternate supervisor, you can navigate to "My Team" tab, but when clicking dashboard to see overdue items of alternate employees nothing is shown

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Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

As an Alternate Supervisor, navigate to My Team tab and click on the dashboard for your indirect reports and you will not see anything

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Cause

This is an expected behaviour

Resolution

The dashboard is legacy technology and Product Management will not be making updates to the old dashboard supervisor view at this time

To request new functionality within the LMS, please review KBA 2090228 for information on submitting Enhancement Requests for our Product Management to consider for future releases

Keywords

SF SuccessFactors LMS Learning Dashboard Alternate Supervisor not able to see employees LRN-19190 manager employee team tab view UI , KBA , LOD-SF-LMS-ADM , Admin Tools , How To

Product

SAP SuccessFactors Learning all versions