SAP Knowledge Base Article - Public

2548321 - Pie or Doughnut Chart Not Shown on Home Page

Symptom

You have saved a report view with the chart type Pie or Doughnut, however when you add this report view to your home page, the tile is not shown.

Reproducing the Issue

  1. Go to the Home page.
  2. Via Personalize or Adapt, you have added a report view which has the type Pie or Doughnut.

This tile is displayed empty.

Cause

This particular report view has more than 1 key figure. Pie or Doughnut charts can only work correctly and show meaningful data with no more than 1 key figure.

Resolution

Please either reduce the number of key figures or alternatively switch to a different chart type, e.g. bar or column.

Keywords

KBA , LOD-CRM-SRP , Service Request Processing , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP HYBRIS C4C CORE all versions