SAP Knowledge Base Article - Public

2548230 - Quiz : Distortion of Arabic characters from the user side view of the questions on Chrome browser

Symptom

Some of the Arabic charecters are getting distorted in the quiz when user takes it on Chrome browser, it works fine on other browsers (IE and Firefox)

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Environment

Successfactors LMS

Learning Management System

Reproducing the Issue

1) Check the admin side of the questions, no distortion.

2) Added the quiz in item, assign it to the user.

3) Launched the quiz as user in Chrome Browser, as shown in the screenshot the distortion of words appears.

Cause

This is a defect in the Chrome browser that is causing this issue

Resolution

We will not be able to fix the issue from our end as this is a bug in Chrome browser. Until they fix the issue on the browser we will not be able to confirm from our end.

Keywords

LRN-19982, Arabic Characters, Quiz, Chrome Browser , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions