2547638 - Error occurred while fetching reports! Report Center error when accessing Report Center

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2547638 - Error occurred while fetching reports! Report Center error when accessing Report Center

Symptom

Report Center is enabled.

Home > Reporting produces error below

KB - Report center error.png

Environment

All datacenters

Reproducing the Issue

Report Center enabled > Home > Reporting

Cause

Report Center configuration has not been set up correctly

Resolution

> Login to application
> Disable ReportCenter (Disable all three switches from Manage reportCenter page)
> Logout from application
> Login again
> Go to upgrade center > Upgrade ReportCenter (this will upgrade the instance with the proper configuration)
> Logout from application
> Wait for few minutes and Open the report Center page and check the reports are listing in report listing page without any error

Keywords

solr , KBA , LOD-SF-ANA-RCT , Report Center , Problem

Product

SAP SuccessFactors HCM Core 1708 ; SAP SuccessFactors Workforce Analytics 1705 ; SAP SuccessFactors Workforce Analytics 1708 ; SAP SuccessFactors Workforce Analytics 1711