2547575 - Blended Items are getting completed without User completing both parts of the traning

SAP Knowledge Base Article - Public

2547575 - Blended Items are getting completed without User completing both parts of the traning

Symptom

Blended Items are either receiving completion when User just completes the Scheduled Offering either when User just completes the Online content. The system is not enforcing the User to complete both parts of the training.

Environment

SuccessFactors Learning Management System (LMS)

Cause

  • Completion is being granted manually after User just completes one of the two parts of the Item;
  • Item is configured to "Record learning event when all content is complete", then completing the Online Content will complete the Item even though User did not attend a Scheduled Offering.

Resolution

  • Grant manual completion only after User completes both parts of the Item;
  • Uncheck the "Record learning event when all content is complete":
    1. Open the Item for editing;
    2. Go to Online Content tab;
    3. In the Settings button select Modify Settings;
    4. Uncheck "Record learning event when all content is complete";
    5. Hit the OK button.

See Also

2075168 - How to force an exam to be taken at the end of an Instructor Lead Training - Learning

Keywords

Blended Item, Scheduled Offering, SO, Online Content, Completion, Record learning event when all content is complete , KBA , LOD-SF-LMS-ITE , LMS Items , Problem

Product

SAP SuccessFactors Learning all versions