Change in the Department/Organization in BizX is not getting updated in LMS via the User Connector SF.
Learning Management System
Reproducing the Issue
->User's Department in BizX is Mapped to Organization in LMS
->The user's Department is changed in BizX
->The employee export sends this updated data via the feed file for the User Connector SF to process.
->The Connector processes the file and still does not update the user's organization in the user record.
->No Exceptions are seen in the Results for the Connector run for the users for whom the data was not updated.
->ORG_ID is a reference field, so if the Organization ID is not present in LMS, the Connector should create the Organization , but it does not create it.
The default value for the orgDomain id is not configured in the CONNECTOR configurations properties file.
Navigate to System Admin->Configuration->System Configuration->CONNECTORS and search for the property sfuser.connector.defaultValue.orgDomainID=
Set a default value for the orgDomain so that the Organization record which is not present in the system can be created in that domain.
If we do not have a value configured for this property, Connector will not be able to create an Organization record and hence update the user record with the new Organization data.
ORG_ID, DEPARTMENT, User Connector SF,orgDomainID , KBA , LOD-SF-LMS-CON , Connectors , Problem