SAP Knowledge Base Article - Public

2546785 - Cannot Replace The Title on the Account Quick View With The Value From a Key User Tool field

Symptom

The Title in the Account quick view pop up cannot be replaced with a value from a Key User Tool (KUT) field.

Reproducing the Issue

  1. Go to the Customers work centre.
  2. Go to the Accounts View.
  3. Hover over Account ID ABC(ABC represents the Account ID).
  4. In the Account quick view pop up, the value of the Title field is derived from the standard Role field.

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     5. You want to hide this Role field and derive the Title field with the value from the KUT field DEF.

 

 

Resolution

This is currently not supported in Cloud for Customer and would therefore be considered a new feature request.

Keywords

KBA , LOD-CRM-ACC , Account , How To

Product

SAP C4C CORE all versions ; SAP Cloud for Customer all versions