2546444 - Learning: Mobile certificate format is not same as desktop

SAP Knowledge Base Article - Public

2546444 - Learning: Mobile certificate format is not same as desktop

Symptom

Certificate Templates associated to an item or program does not work in Mobile mode.

Environment

  • Learning Management System
  • SuccessFactors LMS

Resolution

  • As of now users have ability to generate the custom completion report in Desktop mode only. When user runs the report in Mobile mode, the report is defaulted to standard LMS report. 
  • Request you to kindly raise Enhancement request on our community portal to have this functionality considered in future releases

Keywords

certificate template, mobile certificate template, certificate of completion, certificate of completion mobile, mobile LMS certificates format, certificate format not same , KBA , LOD-SF-LMS-MOB , Learning Mobile Application , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708 ; SAP SuccessFactors Learning 1711 ; SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1402 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1411 ; SuccessFactors Learning 1502 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508