SAP Knowledge Base Article - Public

2546211 - Cloud Availability Center: iContent Server Availability

Symptom

Is it possible to consult the iContent server availability in the new Cloud Availability Center?

Environment

SuccessFactors LMS

Resolution

Currently it's not possible to check the iContent server availability in the new Cloud Availability Center or any other place. However, we encourage you to submit an enhancement request to have this functionality considered within future development cycles.

If you experience an outage and users are not able to open any course, please report it to the Cloud Support.

You can access the following link to see the Cloud Availability Center FAQ:

See Also

2518812 - How to monitor SAP Cloud Platform outages

2155217 - Incident Prioritization for "LMS"

2167560 - Submit an Enhancement Request for LMS

Keywords

iContent, cloud availability center, report , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-PCM , LMS Icontent , How To

Product

SAP SuccessFactors Learning all versions