2546172 - Changing an Evaluation on an Existing Item

SAP Knowledge Base Article - Public

2546172 - Changing an Evaluation on an Existing Item

Symptom

What are the impacts of editing a survey in an existing item or remove/replace it?

Environment

SuccessFactors Learning Management System (LMS)

Reproducing the Issue

Edit the survey:

  1. Go to Learning->Questionnaire Surveys
  2. Find the desired Survey and click in Edit
  3. Change questions or add new questions
  4. Click in Publish

Change the survey associated to an item:

  1. Go to Learning->Item
  2. Find the desired item
  3. Go to More->Evaluations
  4. Remove/Replace the associated survey
  5. Click in Apply Changes

Resolution

The major impact of changing the survey or editing it after it being associated to an item is that the data gathered for that survey will be lost. There is a major difference in editing the survey or changing the survey associated with an item:

  • Edit the survey: You will lose all the data associated to that particular survey, this being relative to all answers and responses for that particular survey.
  • Change the Survey associated with an Item: If you change the survey associated to an item, being by removing it or by replacing it with a new survey, the data associated to that survey for the item will be lost. There will be no more records of the answers and responses of that survey for that item.

As a workaround, if you want to change the evaluation (survey) associated with an item, revise that item before doing so. In other words, the answers for a survey are associated to a particular revision of an item, thus changing the survey in the revision 2 of an item doesn't impact the data stored for the answers provided for the revision 1 of that item.

See Also

2272618 - Evaluation Surveys not being added to Items via Item Connector

2546182 - Item Usage no longer shows data for survey for an item

Keywords

Change Survey, Replace Survey, Edit Survey, Item Usage, Data, Answers, Impact, Evaluation, Satisfaction , KBA , LOD-SF-LMS-ITE , LMS Items , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning all versions