SAP Knowledge Base Article - Public

2546142 - Reports are not appearing under analytics - ORD

Symptom

Section under analytics is showing in the format of folders instead of regular options to drilldown.

Environment

  • SAP SuccessFactors Workforce Analytics
  • Online Report Designer (ORD) - Legacy UI

Reproducing the Issue

  1. Access analytics and check the section under the analytics subtab. See screenshot as reference:

2017-10-09_14-47-00.png

Cause

This happens bacause an accessibility setting turned on for users on the users maintenance section.  This makes the interface use more standard browser text so that it works better through a "screen reader".

Resolution

  1. Access the Analytics Admin Center on the Analytics tab.
  2. Enter User Maintenance and select the respective user.
  3. Uncheck the box as per :

2017-10-09_14-51-29.png

The result that will appear is the following:

2017-10-09_14-52-23.png

Keywords

ORD - Analytics Tab - File , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, ORD) , LOD-SF-ANA-ORD , Online Report Designer , Problem

Product

SAP SuccessFactors HCM Core 1708