SAP Knowledge Base Article - Public

2545793 - Assign Multiple Leads To A User

Symptom

You have a requirement to assign Multiple Leads to a particular User but there is no option available to do so.

Reproducing the Issue

  1. Go to Sales work center.
  2. Go to Leads view.
  3. Select multiple Leads(using Ctrl).
  4. Click on the cogwheel icon.

There is no option available to assign multiple Leads to a user, while you can do so for Tickets.

lead_user.png

Cause

This is the current system behavior.

Resolution

If you need this functionality urgently you may contact your implementation manager to help with such requests or approach directlt the SAP Cloud Service Center(servicecenter@sap.com).
Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.

An alternative option may be to check the SAP Cloud for CustomerIdeas Forum to submit an idea:

https://influence.sap.com/SAPCloudforCustom

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711 ; SAP LE APPL.PLATFORM 1708 ; SAP LE APPL.PLATFORM 1711