SAP Knowledge Base Article - Public

2545779 - Requisition Due and Late notification - Recruiting Management

Symptom

Due and Late notification is not working.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Create a Requisition - Enter Due date.
  2. Go to Admin Center - Form template settings
  3. Select the Requisition Form - Select Default Start date, end date and Due date. Refer to KBA 2345218
  4. The approver should recieve document due and late notification based on the dates setup in step 3.

Cause

Job - Send Form Due date notification and Send Form Late Date notification is not setup or have an inactive job owner.

Resolution

Go to Provisioning -> Manage Scheduled Jobs:

Make Sure the below jobs are setup with an active Job owner.

  1. Send Form due date notification
  2. Send Late due date notification

See Also

2345218 - Form template settings for Recruiting Management

Keywords

Document Due Notification Document Late Notification , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

Product

SAP SuccessFactors Recruiting all versions