2545774 - Benefit Historical claim import error "com.successfactors.fo.app.exception.ValidationException"

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2545774 - Benefit Historical claim import error "com.successfactors.fo.app.exception.ValidationException"


We are trying to upload historical benefit claim data of type reimbursement. The file during validation is getting failed with error against each row stating "com.successfactors.fo.app.exception.ValidationException". Also, in Benefit we have kept "Disable Client Date Validation" a Yes. We are able to claim the benefit through UI.



Employee Central 2.0

Reproducing the Issue

Import and export data -> Select BenefitEmployeeClaim Import file-> Check in Monitor Job

benefit error job resp.PNG


The import file template for BenefitEmployeeClaim used for import is not fresh.


Download a fresh BenefitEmployeeClaim template file and cross check the header fields in the import file that you are using. Both should match exactly.

Now populate freshly downloaded Benefit Employee Claim file with the data you want to import.

Go to "Import and Export Data" admin tool-> Select "Import Data" in action to perform-> Select Generic Object as "BenefitEmployeeClaim" ->Select the correct file to import-> Click on Import button.

benempclaim screen.PNG


com.successfactors.fo.app.exception.ValidationException Benefit Employee Claim import error , KBA , successfactors , benefitemployeeclaim , benefit employee claim import error , employee central , LOD-SF-EC-GBF , Global Benefits , Problem


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