2545774 - Benefit Historical claim import error "com.successfactors.fo.app.exception.ValidationException"

SAP Knowledge Base Article - Public

2545774 - Benefit Historical claim import error "com.successfactors.fo.app.exception.ValidationException"

Symptom

We are trying to upload historical benefit claim data of type reimbursement. The file during validation is getting failed with error against each row stating "com.successfactors.fo.app.exception.ValidationException". Also, in Benefit we have kept "Disable Client Date Validation" a Yes. We are able to claim the benefit through UI.

Environment

SuccessFactors

Employee Central 2.0

Reproducing the Issue

Import and export data -> Select BenefitEmployeeClaim Import file-> Check in Monitor Job

benefit error job resp.PNG

Cause

The import file template for BenefitEmployeeClaim used for import is not fresh.

Resolution

Download a fresh BenefitEmployeeClaim template file and cross check the header fields in the import file that you are using. Both should match exactly.

Now populate freshly downloaded Benefit Employee Claim file with the data you want to import.

Go to "Import and Export Data" admin tool-> Select "Import Data" in action to perform-> Select Generic Object as "BenefitEmployeeClaim" ->Select the correct file to import-> Click on Import button.

benempclaim screen.PNG

Keywords

com.successfactors.fo.app.exception.ValidationException Benefit Employee Claim import error , KBA , benefitemployeeclaim , employee central , benefit employee claim import error , successfactors , LOD-SF-EC-GBF , Global Benefits , Problem

Product

SAP SuccessFactors HCM Core all versions