2545765 - Incident has been resolved by Engineering

SAP Knowledge Base Article - Public

2545765 - Incident has been resolved by Engineering

Symptom

  • Customer raises an incident and the issue is a bug or a defect
  • Customer requests an action that needs to be done by the Operation Team

Environment

  • SAP SuccessFactors Recruiting Management
  • SAP SuccesFactors Onboarding

Resolution

  • The incident has been resolved by an Internal Engineering case or Engineering patch
  • The incident has been resolved by a code fix
  • Operation has performed a task in the backend or Database which resolves the issue. 

Keywords

Resolved by Engineering; Solved by Engineering; Patch; Operation Task; Add Key in SuperAdmin; code fix , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-OBD , Onboarding , LOD-SF-RMK , Recruiting Marketing , Problem

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Onboarding all versions ; SAP SuccessFactors Recruiting all versions