- Customer raises an incident and the issue is a bug or a defect
- Customer requests an action that needs to be done by the Operation Team
- SAP SuccessFactors Recruiting Management
- SAP SuccesFactors Onboarding
- The incident has been resolved by an Internal Engineering case or Engineering patch
- The incident has been resolved by a code fix
- Operation has performed a task in the backend or Database which resolves the issue.
Resolved by Engineering; Solved by Engineering; Patch; Operation Task; Add Key in SuperAdmin; code fix , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-OBD , Onboarding , LOD-SF-RMK , Recruiting Marketing , Problem