The Pro Forma Invoice button is not enabled (greyed out) when selecting a sales document.
Reproducing the Issue
- Go to the Sales Order work center.
- Go to the Sales Order view.
- Select sales order ABC (ABC represents the ID of the sales order).
The Pro Forma Invoice button is greyed out.
The Pro Forma Invoice button will be enabled, only if the following criteria is met:
The Sales Order:
- should be consistent.
- should not be cancelled.
- approval status should be either Approved or Approval not Necessary.
- should not be completed.
Note: This also applies to other sales documents such as Sales Quotes.
This is the expected system behavior.
KBA , AP-SLO , Sales Order Processing , How To