SAP Knowledge Base Article - Public

2545522 - Pro Forma Invoice Button is Not Enabled

Symptom

The Pro Forma Invoice button is not enabled (greyed out) when selecting a sales document.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Sales Order work center.
  2. Go to the Sales Order view.
  3. Select sales order XYZ(XYZrepresents the ID of the sales order).

The Pro Forma Invoice button is greyed out.

Cause

The Pro Forma Invoice button will be enabled, only if the following criteria is met:

The Sales Order:

  • should be consistent.
  • should not be cancelled.
  • approval status should be either Approved or Approval not Necessary.
  • should not be completed.

Note: This also applies to other sales documents such as Sales Quotes.

Resolution

This is the expected system behavior.

Keywords

KBA , AP-SLO , Sales Order Processing , How To

Product

SAP BUSINESS BYDESIGN 1708