2545449 - Contractors Time Accounts are not created

SAP Knowledge Base Article - Public

2545449 - Contractors Time Accounts are not created

Symptom

Contractors Time Accounts are not created through time off calendars.   We are using Flexible Start Date solution delivered as part of 1708 and data is loaded for contractors. When we run the calendars to create accounts, this error is displayed: Cannot determine the Flexible Account StartDate for account type.

Environment

SuccessFactors

Employee Central 2.0

Resolution

In cases, where time profiles are assigned but flexible date (service date) is not filled up in employment detail even for a single employee, then time calendars job fails.

To fix this please make sure all users with this time account type assigned have the asssociated field filled, or update the rule with an Else If condition to catch exceptions where field is null.

Enhineering have an internal enhancement open to imporve the behaviour where only the affected user/s will fail and the log will be enhanced to identify the users.

This is targeted for b1808.

Keywords

Cannot determine the Flexible Account StartDate for account type,Flexible start date,Time account creation, ECT-97208 , KBA , flexible start date , time account creation , employee central , time off , ect-97208 , LOD-SF-EC-TIM , Time-Off , Problem

Product

SAP SuccessFactors HCM Core 1708