SAP Knowledge Base Article - Public

2545312 - The Dropdown List of The Functionality Group by is Empty

Symptom

The dropdown list of the functionality Group By is not showing any values in a view, e.g. Leads.

Reproducing the Issue

  1. Go to the work center Sales.
  2. Select the view Leads.
  3. Click on Personalise.
  4. Choose the option Start Personalisation.
  5. Hover over the column Name.
  6. Choose the option Configure sorting and group by.
  7. Switch to the facet Group Columns.
  8. Expand the dropdown list.
  9. The list is empty and will not show any values.

Cause

The application development team did not enable the Group by functionality for the affected view.

Resolution

If you need Group by enabled in the affected view, submit the request at: https://influence.sap.com/SAPCloudforCustomer.

Keywords

KBA , SRD-CC-FED , Feeds , How To

Product

SAP Hybris Cloud for Customer 1708