SAP Knowledge Base Article - Public

2545237 - Net Value Already Invoiced isn't Reset After Credit Memo in Project Invoice Request

Symptom

You have created the Project Invoice Request for the Project . Then Customer Invoice was created which was followed up by a Credit Memo.

Now, when you create a new Project Invoice Request for the same project, the Net Value Already Invoiced on the Item level reflects the previously released Customer Invoice without deducting the amount included in the Credit Memo.

You are expecting the Net Value Already Invoiced to be back to 0 after the Credit Memo was posted.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Customer Invoicing work center.
  2. Go to Projects view.
  3. Show All Projects.
  4. Find respective Project .
  5. Select New - Automatic Invoice Request.
  6. Click View All.
  7. Go to Items tab.

In Items details, the Net Value Already Invoiced reflects data from Invoice for which Credit Memo was posted. The amount included in the Credit Memo has not been deducted.

Cause

The system does not deduct the amount of the Credit Memo from the Net Value Already Invoiced in Project Invoice Requests.

Resolution

This is expected system behaviour.

If you wish for the Customer Invoice amount to be deducted from the Net Value Already Invoiced, the invoice documents and the Project Invoice Request need to be cancelled. The Credit Memo does not revert the data.

We recommend that you always cancel the last document created first to ensure consistency in the system.

Note: You cannot cancel the customer invoices of country Italy  ,as per Italy legal requirement ,hence, you have no option but to just continue creating Project inovoice request  though you get warning message :Assigned total net value of invoice item  exceeds remaining total net value of sales order item

 

Keywords

Net value already invoiced,Credit memo not considered , KBA , AP-SIP , Supplier Invoice Processing , SRD-PRO-INV , Projects Customer Invoicing , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP BUSINESS BYDESIGN 1808 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1802 ; SAP Business ByDesign 1805