2544803 - Custom report discrepancy for Validated Instance

SAP Knowledge Base Article - Public

2544803 - Custom report discrepancy for Validated Instance

Symptom

If a report developed using Plateau report designer is run on an instance returns rows, However when same report is imported to a different instance (where we have version missmatch) it would not provide desired output as compared to eachother.

Environment

Learning Management System

Successfactors Learning Management System

Successfactors LMS

LMS

Reproducing the Issue

1. Create an custom report using PRD Tool.

2. Import the same on production instance.

3. Run the report.

Cause

In every release our product management team would remove/add the new tables/columns in the DB. In case if our product management team restrict any DB Tables, even then this issue would happen. In such cases you can refer to respective release notes for any additional settings which can fix the issue.

For Example : In 1608 the DB structure might be different for which you are trying to run the query from the 1708 version.

Resolution

Its always suggested to create the query using the same version of application.

Keywords

Report Discrepancy PRD Reports validated customers , KBA , LOD-SF-LMS-REP , Reporting Data , How To

Product

SAP SuccessFactors Learning all versions