2544700 - User Connector rejects the records with error "Entity does not exist.LocaleID: en_GB"

SAP Knowledge Base Article - Public

2544700 - User Connector rejects the records with error "Entity does not exist.LocaleID: en_GB"

Symptom

User Connector rejects the records with error "Entity does not exist.LocaleID: en_GB", even though the transformation property is added in connector property.

user.field.transform.data.LOCALE.English=en,en_US,en_GB

 

Connector.jpg

Environment

SuccessFactrs Learning

Learning Management System

Reproducing the Issue

1) Create a input file for user connector.

2) Add below property in connector configuration (System Admin>Configuration>System Configuration>Connector)

3) Place the input file on sftp.

4) Schedule the user Connector  and check the connector results

Cause

For transformation property to work for user connector you need to enable transformation processing property in connector configuration.

Resolution

1) Enable below property in connector configuration by navigating to System Admin>Configuration>System Configuration>Connector.

    user.connector.input.file.misc.field.mappings.enable=true
    user.connector.input.file.field.transformation.enable=true

2) Now run the user connector after placing the input file on SFTP.

Keywords

KBA , LOD-SF-LMS-CON , Connectors , Problem

Product

SAP SuccessFactors Learning all versions