SAP Knowledge Base Article - Public

2544632 - Not possible to refresh or create universe based models into SAP Analytics Cloud

Symptom

  • Cannot import  or refresh data from an SAP Universe based model into SAP Analytics Cloud.
  • During creation of new model and after a long wait the following message appears:
    Resource not found / unavailable / Resource introuvable
    20-Dec-17 12-08-53 PM.png

  • When updating the model after a long wait (minutes) the following message appears:
    An error occured during the scheduled job
    Failed to call remote system on /FPA_JAVA_SERVICES/service/api/epm/proxy by Agent
    HCPService; Reason:
    20-Dec-17 12-08-13 PM.png

  • In the notifications area, the following message appears:
    Code: SERVER_ERROR_404
    Message: Resource introuvable
    introuvable.PNG
  • Intermittently the following error also appears:
    Status HTTP : /service/api/epm/unx JSONObject["useMaxRows"] not found.
    Unexpected response of the universe service : JSON.parse: unexpected end of data at line 1 column 1 of the JSON data ; com.sap.epm.da.sparca.persist.PersistenceException: File creation exception

Environment

  • SAP Analytics Cloud (SAC) 2017.18.2
  • SAP Business Intelligence Platform (BIP ) 4.X
  • SAP Analytics Cloud Agent 1.0.77

Cause

  • Unknown

Resolution

  • In this case restarting the BIP system resolved the problem.

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, Réponse, inattendue, service , l'univers , KBA , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , Problem

Product

SAP Analytics Cloud all versions