When you hover the cursor over the contact, you can not see the information maintained in the Personal Addresses tab.
Reproducing the Issue
- Go to the Customers work center.
- Go to Contacts view.
- Hover the cursor over the contact.
In the pop up, you can not see the information maintained in the Personal Addresses tab.
The pop up will only show information maintained in the header level of the contact.
This is the expected system behavior.
If you wish to see the information from Personal Addresses tab in the pop up, you need to maintain it in the header level (left side panel).
KBA , SRD-CC , Cross Components , How To