SAP Knowledge Base Article - Public

2544427 - Open Layout in HTML and Launch HTML missing

Symptom

You are not able to find the options 'Open Layout in HTML5' or 'Launch HTML5'

Reproducing the Issue

1. Login to System in Fiori Client

2. Go to any Screen ( Such as Service -> Tickets)

3. Go to User Options ( Top right of screen)

4. You are not able to find the option 'Open Layout in HTML5' or 'Launch HTML5'

Cause

The option 'Disable User Personalization Features' is maintained in your system as 'yes'

Resolution

To make the options available, maintain the following setting in your system:

1 Open your system in HTML5 client

2 Go to Adapt -> Company Settings

3 Go to General tab in Company Settings

4 Uncheck the box 'Disable User Personalization Features'

5 Save your changes

On maintaining these settings the options 'Open layout in HTML5' and 'Launch HTML5' become available once again

Keywords

KBA , SRD-CC-FED , Feeds , How To

Product

SAP Cloud for Customer 1802 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711