SAP Knowledge Base Article - Public

2544278 - Change default initial role for external users

Symptom

When external users self-register into LMS via a custom site, they are automatically assigned the system Default User role. Is it possible to configure the sites so that external users are automatically assigned a different role?

Environment

SuccessFactors Learning management System - Core

Resolution

The initial role assigned to an external user is the Default User role. This is hardcoded on LMS and there is no possibility to change via the LMS Administration Interface. You could change the external user's role, however the default one that is used when the external user is created could not be changed.

Keywords

external user, role, initial role, default role, Default User role, System role , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions