2544002 - You Are Not Authorized to Change an Object, Even Though Access Restrictions are Set Up Correctly

SAP Knowledge Base Article - Public

2544002 - You Are Not Authorized to Change an Object, Even Though Access Restrictions are Set Up Correctly

Symptom

You are not authorized to change an object, even though access restrictions are set up correctly.

Reproducing the Issue

We are using a Lead as example.

  1. Go to the Sales work centre.
  2. Select the Leads view.
  3. Search and open a relevant Lead.
  4. Click the Edit button.

Following error message is displayed: ‘You are not authorized to change this lead’.

Cause

The user, who is trying to edit the lead has a Distribution Channel assigned under their Sales Data, which is missing in the Lead.

Resolution

In order to have access to the object, the Sales Data has to be the same on user side as well as on the object side.

You have to add the Distribution Channel to the Lead, or remove it from user side in order to be able to edit the business object.

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP HYBRIS C4C CORE all versions ; SAP Hybris Cloud for Customer all versions