2543428 - The Search Field of Prices View in Product Work Center is Greyed Out

SAP Knowledge Base Article - Public

2543428 - The Search Field of Prices View in Product Work Center is Greyed Out

Symptom

You are trying to access the view Price in Product work center, but the search field is greyed out using the Silverlight client. When you are using HTML 5, the search field is not greyd out but you are not able to type anything.

Reproducing the Issue

  1. Open Products work center;
  2. Go to view Prices;
  3. See you are not able to search with any value.

Cause

This is the expected system behavior.

Resolution

Using Silverlight, the search field will be greyd out, but when you click 'Go', the data will be loaded as required.

Using HTML 5 version, the search field is not greyd out, but you cannot type. You have to click on "Click here if you want to start this query" and then the data will be loaded.

Keywords

KBA , LOD-CRM-PRO , Products , How To

Product

SAP Hybris Cloud for Customer all versions