SAP Knowledge Base Article - Public

2543416 - Silent Installation of Crystal Reports 2013

Symptom

  • How to silently install Crystal Reports 2013
  • What is the proper content for response.ini file 

Environment

  • SAP Crystal Reports 2013
  • Windows OS

Reproducing the Issue

  1. Follow the Installation Guide and create response.ini file
  2. Run command line to start Silent Installation
  3. Nothing happens

Cause

  • Incorrect syntax in response.ini file

Resolution

  • There should not be quotes around the Installation Path and Keycode. Here is the sample of response.ini file:

### Installation Directory

installdir=C:\Program Files (x86)\SAP BusinessObjects\

### Type of installation: default or custom

installtype=default

### Product Keycode

productkey=****-****-****-****

### Language Packs Selected to Install

selectedlanguagepacks=en

### Setup UI Language

setupuilanguage=en

### Available features

features=Excel,HTML,PDF,CrystalReports,RichTextFormat,WordforWindows,Text,ODBC,Record,ReportDefinition,CharacterSeparated,XMLExport,LegacyXMLExport,Application,DiskFile,LotusNotesMail,LotusNotes,ExchangeFolders,MicrosoftMail,crw,Universe,Access.DataDirect7,RDO,MyCube,OLE_DB_Data,Comm_Rep,XML,SFORCE,ADO.NET,COMData,JavaData,JDBC,SymantecACT,BDE,FieldDefinitions,FileSystem,DB2,HPNeoview,Informix,NTEventLog,WebActivityLog,Exchange,Oracle,Btrieve,dBase,MicrosoftOutlook,Sybase,MySQL_DataAccess,NETEZZA,NCRTeradata,UWSC,SAP,PSFT,JDE,SIEBEL,EBS,IntegrationOptions,PGEditor,Mapping,UploadWizard

 

  • then followed the steps as per installation Guide:
    1. Save response.ini file to hard drive
    2. Click Start > Run and type cmd to open the Command Prompt window.
    3. In the Command Prompt window, type cd <Crystal Reports Installer Path>.
    4. Run setup.exe -r <response file path>\response.ini

See Also

1533751 - Silent installation of Crystal Reports 2008

Keywords

CMD, silent, install, CR 2013, , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , How To

Product

SAP Crystal Reports 2013