2543011 - Delete Form - An application error occurred when selecting Group - Performance Management

SAP Knowledge Base Article - Public

2543011 - Delete Form - An application error occurred when selecting Group - Performance Management

Symptom

An application error shows up when deleting form and filtering the search by choosing a Group.

Environment

SuccessFactors Performance Management

Reproducing the Issue

  1. Go to Admin Center > Delete Form.
  2. In the Advanced Search, click Select... next to Choose a Group.
  3. "An application error occurred" message will show up and user cannot select any group.
  4. Go to Options in the main menu, user does not have the Groups option.

Cause

The user deleting the form does not have the "Manage My Groups" permission in RBP.

Resolution

To resolve the issue, grant the Manage My Groups permission to the user role.

  1. Go to Admin Center > Manage Permission Roles.
  2. Select the role > Click on Permission... > select General User Permission.
  3. Scroll down and enable the Manage My Groups permission.
  4. Click Done and Save Changes.

Error deleting form Manage My Groups permission.JPG

See Also

2399723 - Error in deleting forms when filtering by 'Group'

Keywords

delete form error, choose by group, manage my groups, an application error occurred , KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors HCM Core 1708