Answer Score Key figure shows 0 value for Ticket Survey Answers Data source.
Reproducing the Issue
- Go to the Business Analytics work center.
- View Design Data source.
- Open Data source: Ticket Survey Answers
Key figure Answer score has zero value.
- Go to the Surveys work center.
- Open the Survey.
- Under tab Design Open the Question
The Score for the answers is 0.
Give values for score for each Answers. Scores are only available for Question type Multiple Choice.
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