The button Action in Sales Order Work Center, is greyed out.
Reproducing the Issue
- Go to Sales Order work center
- Select the Sales Order view
- Search for Sales Order ABC (ABC is the respective sales order)
- Select the Sales Order document line
- Button Action is grayed out
Since the document is in approval process, the button Action will not be available.
This is the expected system behavior.
KBA , AP-SLO , Sales Order Processing , How To