2542438 - Sales Order Actions Button Grayed out

SAP Knowledge Base Article - Public

2542438 - Sales Order Actions Button Grayed out

Symptom

The button Action in Sales Order Work Center, is greyed out.

Reproducing the Issue

  1. Go to Sales Order work center
  2. Select the Sales Order view
  3. Search for Sales Order ABC (ABC is the respective sales order)
  4. Select the Sales Order document line
  5. Button Action is grayed out

Cause

Since the document is in approval process, the button Action will not be available.

Resolution

This is the expected system behavior.

Keywords

KBA , AP-SLO , Sales Order Processing , How To

Product

SAP BUSINESS BYDESIGN 1708