SAP Knowledge Base Article - Public

2542388 - System Triggered Error When Trying to Release Third Party Delivery Notification

Symptom

When trying to release third party delivery Notification from Third Party Purchase Order, the following error appears

Error while creating or updating follow-up document.

Reproducing the Issue

  1. Go to Third Party Order Fulfillment Work Center.
  2. Go to Third party Purchase Orders View.
  3. In Find ABC (ABC refers Third party purchase order number)
  4. Select Go.
  5. Select New Third Party Delivery Notification.
  6. Fill all the required entries in General tab and Items tab.
  7. Select Release.

The following error appears as mentioned below.

Error while creating or updating follow-up document.

Error while creating or updating follow-up document.

Cause

The serial number for item XY(XY refers Item no)  has a special character, which is not a valid character.

 

Resolution

User need to remove the special character from Serial Number as this is not allowed.

Keywords

KBA , AP-SLO , Sales Order Processing , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711