2542380 - Key Figure conditions not being reflected in report results

SAP Knowledge Base Article - Public

2542380 - Key Figure conditions not being reflected in report results

Symptom

You have created a condition for a Key Figure, however, after saving it you notice the condition is not being reflected in the report results.

Reproducing the Issue

  1. Log into the system
  2. In Business Analytics work center > Design Reports view, find and open the Report ABC
  3. Run the report
  4. On Columns pane, click on Key Figures > Manage Conditions
  5. Create a new condition, or select a already created one
  6. Click on Edit
  7. Note the drill down is not reflecting any values on Characteristics field

Cause

The condition created is set based on a specified Keyfigure, and related to a characteristic. The keyfigure value will always be calculated based on the given characteristic. The report view has a drill down on Item level fields, and hence the keyfigure values will split for each line item.

 

Resolution

As a cross check you can remove the drill down fields which are related to the item, then the keyfigure value will be summed up in report results matching to the Condition applied.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP HYBRIS C4C 1705 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711