2542066 - No Option to Add Existing Sales Quote Under Sales Documents Tab in Opportunity

SAP Knowledge Base Article - Public

2542066 - No Option to Add Existing Sales Quote Under Sales Documents Tab in Opportunity

Symptom

No Option to Add Existing Sales Quote Under Sales Documents Tab in Opportunity.

Reproducing the Issue

  1. Go to the Sales workcenter.
  2. Go to the Opportunities view.
  3. Search and open opportunity XYZ (XYZ represents the ID of the opportunity).
  4. Go to Sales Documents tab
  5. Select Action wheel under Sales Quotes section.
  6. Here Add option missing to add existing sales quote.

Cause

Adding existing sales quote functionality in opportunity is not supported in SAP Hybris Cloud for Customer.

Resolution

This is the expected system behavior. However, you can create a new Sales Quote as a Opportunity follow up document.

Keywords

KBA , LOD-CRM , Cloud for Customer , How To

Product

SAP HYBRIS C4C 1802 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711