SAP Knowledge Base Article - Public

2541879 - Rating appears as NA in Worksheet when rating is maintained correctly in Employee Profile

Symptom

Rating appears as NA in Worksheet when rating is maintained correctly in Employee profile.

Environment

Successfactors Compensation

Reproducing the Issue

1.Login as Admin->Employee Files->Look for user abc->Verify Performance Portlet that Rating Appears correctly.

Rating_Profile.jpg

2.Next, Navigate to Compensation->Open Worksheet->Observe that rating appear as NA.

RatingNA_Worksheet.jpg

3. Check Rating Source by navigating to Admin Center->Compensation Home->Open Template->Plan Setup->Plan Details->Rating Source->Its Set to Employee Profile.

Rating_Source.jpg

 

 

Cause

Since effective date is mentioned as 11/29/2016 whereas Period for Rating in Employee profile is effective from 04/01/2017 so system will not consider this rating and shows as NA in worksheet.

However it wont consider the rating from PM form as source is set to Employee Profile.

Resolution

Maintain correct effective date for rating in Employee Profile and while defining Rating Source for system to avoid this issue.

Keywords

rating employee profile , KBA , LOD-SF-CMP-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors HCM Core 1705