SAP Knowledge Base Article - Public

2541502 - You Want to Maintain the Data Retention Deadline for a Business Partner of the Type Individual Customer

Symptom

You cannot find any data retention rule for Business Partners of the type Individual Customers.

Reproducing the Issue

  1. Go to the Business Configuration workcenter.
  2. Click on Implementation Project.
  3. Click on Activity List.
  4. Choose Fine-Tuning.
  5. Open Data Retention Rule for Private Accounts.

You cannot find any data retention rule for Business Partners of the type Individual Customers

Cause

For Business Partners (of type Individual Customers) the system queries for the sales quotes and orders created for the individual customer.

It then checks the validity dates of these Sales Quotes and Orders against the retention period configuration and then proceeds with the data destruction in case the retention period has expired.

Other transactional Business Objects don’t check the retention period because there haven’t been legal requirements.

 

Resolution

This is the expected system behaviour.

Keywords

KBA , AP-LEC , Logistics Execution Control , How To

Product

SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711 ; SAP LE APPL.PLATFORM 1708 ; SAP LE APPL.PLATFORM 1711