You cannot find any data retention rule for Business Partners of the type Individual Customers.
Reproducing the Issue
- Go to the Business Configuration workcenter.
- Click on Implementation Project.
- Click on Activity List.
- Choose Fine-Tuning.
- Open Data Retention Rule for Private Accounts.
You cannot find any data retention rule for Business Partners of the type Individual Customers
For Business Partners (of type Individual Customers) the system queries for the sales quotes and orders created for the individual customer.
It then checks the validity dates of these Sales Quotes and Orders against the retention period configuration and then proceeds with the data destruction in case the retention period has expired.
Other transactional Business Objects don’t check the retention period because there haven’t been legal requirements.
This is the expected system behaviour.
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