The multi-selection of an Unassociated Emails is not possible.
SAP Hybris Cloud for Customer
Reproducing the Issue
- Go to the Service work center.
- Go to the Unassociated E-Mails view.
- Try using Ctrl key to select more than one rows of unassociated email.
It is not allow to have multi-selection using Ctrl key. Also using RUI it does not allow to select more than 1 rows/records of unassociated email using the toggle option.
Currently we do not support multi-selection in this list but is a future request. Once the multi-selection option will be enable, then the functionality(action) of mass deletion of unassociated email will also be possible.
This is the current behavior.
Service, Unassociated E-Mails, toggle, multi-selection, RUI , KBA , AP-LEC , Logistics Execution Control , Product Enhancement