SAP Knowledge Base Article - Public

2540509 - Approval Task not Visible for Approver in Multi-Step Approval Process

Symptom

Approver is not able to see the Approval Task  on his/her Approvals screen in Multi-Step Approval Process even after having proper Access Rights

 

Reproducing the Issue

  1. Go to Managing My Area work center
  2. Select View Approvals
  3. Show Open Tasks

New Approval task is not displayed

Cause

In Multi-Step Approval process, the approval task will be triggered step by step

If there are incomplete approval tasks in the previous step , then the corresponding approval task will not be triggered unless previous tasks are completed

Resolution

The Approval Task has to be completed one by one to trigger Approval Task for the Subsequent Approver

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711