SAP Knowledge Base Article - Public

2540427 - Recruiting Marketing Data Retention Management

Symptom

What is DRM and how to configure DRM in RMK.

Environment

SAP SuccessFactors Recruiting Marketing

Resolution

DRM stands for Data Retention Management and is a way of managing or purging personally identifiable information (PII) for a site's Talent Community.

The data retention management enabled in CSB is only valid for RMK user data. For customer's using an Rx solution with SSO enabled, personally identifiable information is removed on the RCM side, unless the Talent Community member has not completed the RCM account creation step.

Data Retention Management (DRM) supports the practice of purging old or disused data from the system. For RMK the Talent Community Members may not have been active for an extended period of time. Certain regional authorities are also regulating the amount of time that PII information can be retained for certain classes of users.

So for RMK the DRM feature allows sites to define a retention threshold for inactive users. Once this threshold is exceed with no activity on the user's account then the user's PII should be scrubbed from the system.

DRM and PII removal requests are handled separately, although the two processes have the same result. For example, if a candidate elects to remove their own PII or requests that their PII be removed then their user record is processed under DRM rules, the user's already anonymized data is skipped over. PII requests are always sent, regardless of the DRM configuration.

To configure Data Retention Management:

  1. Navigate to "RMK Client Admin" which means the CSB configuration (This is also available for non CSB sites. see 2413804 for more detailed steps to access RMK Client Admin)
  2. Data Privacy & Security Settings
  3. Enable the Switch and determine a data retention threshold using the slider button.

The value for "Threshold Days" cannot be smaller than 90 or larger than 9,999. This number designates the age of a record eligible for DRM. For example, if the threshold is set to 180 days, a user record becomes available for deletion on day 181 of inactivity.

Note : Enabling the DRM feature could result in purging Talent Community members' data from the system--effectively making the Talent Community, for recruiting marketing purposes, smaller

See Also

2091043 - Removing a user's data from the talent community - Recruiting Marketing

Keywords

Data Retention in Recruiting Marketing, Data Purge in Recruiting Marketing, Data Retention Management, Threshold Days, DRM , KBA , LOD-SF-RMK-ADM , Administration, Settings, Permissions , How To

Product

SAP SuccessFactors Recruiting all versions