2540067 - Warranty Field is Missing from Web Service ManageRegisteredProductIn

SAP Knowledge Base Article - Public

2540067 - Warranty Field is Missing from Web Service ManageRegisteredProductIn

Symptom

Standard field Warranty is missing from Web Service ManageRegisteredProductIn.

Reproducing the Issue

  1. Go to Products workcenter.
  2. Select Registered Products view.
  3. Open any Registered Product and find the standard field Warranty.
  4. Now go to Application and User Management workcenter.
  5. Select Service Explorer view.
  6. Search for ManageRegisteredProductIn and download the WSDL file.
  7. You cannot find Warranty field.

 

Cause

Customer can view only Warranty ID which is an External ID and not the Internal Warranty ID in this WSDL file.

Resolution

  1. Go to Application and User Management workcenter.
  2. Select Communication Arangement workcenter.
  3. Search Registered Product And Installation Point Replication From External System.
  4. Download the WSDL file.

Note: There is corresponding migration template for this web service - Migration of Installation Points.

In this migration template there is a field which corresponds to the C4C Warranty ID : Registered Product Warranty ID.

 

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP HYBRIS C4C 1705 ; SAP Hybris Cloud for Customer 1708