SAP Knowledge Base Article - Public

2539499 - Performance of Custom Reports and Data Sources

Symptom

You have created a custom report (possibly based on a custom data source), however the performance of this report / data source is insufficient.

Environment

  • SAP Business ByDesign
  • SAP Hybris Cloud for Customer

Resolution

Please note that the responsibility of supporting a report (including its performance) lies with the creator of the report / data source. This is also outlined in the documentation:

https://www.sap.com/documents/2016/06/083c7558-767c-0010-82c7-eda71af511fa.html (slides 3 and 4)

The knowledge base article mentioned below provides a list of guidelines to follow to ensure the best possible performance. Please contact your SAP implementation partner or use the forums should you require any further assistance with creating your custom objects.

You can also contact the SAP Service Center should you require a new custom development.

You can find more details about the services offered by Cloud Service Center on https://www.sap.com/services/application-development.html . You can contact Cloud Service Center as follows:

  1. If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder
  2. If you are a customer: please use the little blue box “Contact Us” shown on the very right hand side of https://www.sap.com/services/application-development.html, choose “Contact Us”, choose “Services”, choose “SAP Custom Development” and complete the page

See Also

2366796 - Best Practices for Modelling Data Sources and Reports - Performance

Keywords

report, data source, performance, slow, long loading times, time out, business analytics , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

Product

SAP Business ByDesign all versions ; SAP C4C CORE all versions ; SAP Cloud for Customer all versions